From cellphones to space travel and everything in between, it shouldn’t come as a surprise that Virgin would have a go at online gambling. In fact, with more than 50 companies that fly the Virgin banner, it would be more of a shock if it didn’t.
Virgin Casino waited until shortly after New Jersey regulated online gambling went live in November 2013 to launch, choosing to first iron out its payment and software issues instead of releasing an imperfect product.
That extra care went a long way, as by the time the operator began accepting real-money wagers in January 2014, it was already being hailed as one of the best looking and most functional sites on the market.
The platform is powered by Gamesys and operates under the Tropicana Atlantic City license.
Together, the trio has become one of the top online gambling companies in NJ, consistently outperforming bigger names like the Borgata and Caesars.
So does all of this translate into a pleasurable online gambling experience for the consumer?
Virgin Online Casino’s welcome package
- 1 Virgin Online Casino’s welcome package
- 2 Why play at Virgin Online Casino?
- 3 Areas Virgin Casino could improve
- 4 Virgin Casino on mobile devices
- 5 Deposits and withdrawals
- 6 Available stakes
- 7 Game spotlight
- 8 Player perks at Virgin Online Casino
- 9 Virgin Online Casino player tools
Instead of playing it safe and offering a huge deposit match (and an equally huge turnover requirement), the operator opted to give players a complete freeroll on their first $100 deposited on the site.
The “no deposit” portion also has its unique properties, namely the low wagering requirements and non-redeemable nature of the bonus funds.
Virgin offers a free $20 sign up bonus for all players that register a new account. The bonus dollars must be played online within 30 days, and players must meet a one-time playthrough requirement on any game before cashing out any winnings.
Note that the bonus itself is not redeemable for cash, so if you wager it all on one hand and win, only the amount won can be withdrawn. This is what’s known as a sticky bonus.
Despite this minor drawback, this is still a pretty fantastic “no deposit” deal.
Use Virgin Casino online bonus code 20BUCKS.
Virgin Casino $100 cash back refund
Most casinos offer a first time deposit match bonus, often with exorbitant player requirements to clear the bonus money. Virgin takes a different approach.
Instead of matching your deposit, Virgin effectively guarantees that you won’t lose the first $100 your deposit. If you lose more than 90 percent of your first deposit ($10 minimum) within seven days, you are refunded an amount equal to the loss, up to $100.
If you lose less than 90 percent, but still don’t make a profit, you will be refunded $100 or an amount equal to the loss (whichever is smaller).
What results is effectively a win-win scenario that sees winners keep their initial deposit and all the winnings, and losers get a full refund — in cash.
All first time depositors are automatically enrolled in this deal (no promo code necessary).
Why play at Virgin Online Casino?
#1 – Game diversity
In addition to the slots, they have a myriad of table games including blackjack, roulette, pai gow poker, and craps.
If you’re a bingo player, Virgin Casino is now offering 90 Ball Bingo. You can even chat with others players while the action plays out.
Although the majority of NJ online casinos offer more slot titles, players will be hard-pressed to find an online casino with a stronger assortment of game formats.
#2 – Cashiering options
Virgin Casino offers a bevy of options to fund your account, including:
- Instant e-check (ACH)
- Online banking transfer
- 7-Eleven Pay Near Me
For players in the Atlantic City area, cash at the Tropicana AC cage is an efficient alternative option with lightning fast turnaround times.
Most of the aforementioned options are available for withdrawals, in addition to deposits.
Generally speaking, payouts hit player funding accounts within a couple of days. In the very rare instance that players do not receive their payment within three days, Virgin’s customer service team will be happy to investigate and provide an expected date.
#3 – Promotions
In addition to the welcome package, Virgin has new promotions all the time, which include drawings for vacation packages, additional deposit bonuses, and cash back on losses.
In fact it’s not uncommon for the site to run a daily, weekly, and monthly promo in parallel.
All bonus money through its promotions has a one-time playthrough requirement, which is much lower than the standard. Although, like other bonus funds gifted by Virgin Casino, these are generally not redeemable for cash.
Areas Virgin Casino could improve
Mobile table games
Table game selection in the mobile app is limited. The company is working at adding more games to the list on a regular basis, but at the time of this writing, only one blackjack and one roulette variant is available on mobile.
That being said, the operator has made significant strides in the area of mobile slots, of which there are now an abundance.
Too many of Virgin’s promotions only truly benefit a select few players. Through playing, you can receive multiple tickets for drawings, but when it boils down to it, only one person is receiving a vacation package, and just a smattering of others any prize at all.
It would be nice if there was less of an emphasis on drawings and more on giveaways that benefited a larger segment of the community.
Being a sister company of TropicanaCasino.com, it is disappointing that the two casinos are almost identical. The duo could stand to branch out a bit and have more unique offerings.
Virgin Casino on mobile devices
According to Virgin Casino’s FAQ, iOS 6.0 and Android operating system 2.3 above are supported, but the games work better on the latest available operating systems.
After downloading the Android version of the app, we were able to determine that there are a healthy number of games available on mobile; 62 in total, or roughly half of what players will find on the desktop client.
Unfortunately, the overwhelmingly majority of these titles (56) were slots, with just one blackjack game, one roulette game, and four single-line video poker variants (at least they were Game King).
Some, but not all, of Virgin’s mobile games must be downloaded in order to play. Interesting, is that the games that do require download typically run smoother and provide a more stable gaming experience.
That said, the overall gaming experience was a generally favorable one, with minimal slowdown and only the occasional hangup.
Appreciated is that Virgin successfully migrated many of the account management and quality of life features found on the desktop client to mobile. Included on mobile is a fully functional cashier, a promotions tab, an FAQ, and a menu item that when clicked, displays the number of loyalty points (V*Points) accrued.
In short, both from an aesthetic and functionality stance, the Virgin Casino NJ app just works well.
Deposits and withdrawals
As far as deposits and withdrawals go, Virgin Casino has most of the bases covered. On our wish list would be the addition of PayPal, and certainly the addition of a prepaid card option, as these options tend to boast extremely high success rates.
But other than that, we were pleased with what’s available.
Available deposit options include:
- Instant check (ACH)
- Online bank transfer
- Cash at the Tropicana AC casino cage
Of these, Virgin Casino recommends using ACH and online bank transfers, and we tend to concur.
Access to the cashier is conveniently located in the main game lobby. It can also be accessed from the games interface and the main menu.
Generally speaking, it will never require more than a couple of clicks from the point when a player logs in to make a deposit. Further simplifying the process are quick deposit buttons, that allow players to bypass entering in common deposit amounts.
Another nice feature is that Virgin Casino saves a player’s preferred payment method. This allows returning players to make even speedier deposits, providing they are using the same transaction method.
Available withdraw options include:
- ACH bank transfer – If you deposited using ACH (instant check) or OBT (online bank transfer).
- Check – Minimum for check withdrawal of $20.
- NETELLER – This option is only available if you deposited using this method.
- Casino cage at the Tropicana Casino and Resort.
Most withdrawal methods can take up to three days to process — although we’ve experienced faster turnaround times — and checks by mail can take 7-10 business days to arrive.
The easiest and quickest way to receive your money is to go to the casino and pick it up in person.
Virgin Casino offers a wide variety of stakes that allow players to bet within their comfort levels.
The regular table for each game has a minimum bet of $0.10 and a maximum bet of $1,000, but Virgin Casino also offers several games that can be played for high stakes with a $10 minimum bet and a $4,000 max bet.
All blackjack games at Virgin Casino have a betting spread of $1 to $1,000 per hand.
Slot play varies from $0.10 a payline all the way up to $50 on most games. Video poker spreads too, are vast, with most games offering minimum bets of $0.10.
Better yet, video poker players are not required to play five coins in order to be eligible for 800 coin payouts on Royal Flushes. And even at the lowest denomination, players are treated to very favorable payout tables that typically return over 99 percent.
Slot feature: Wonderland
This exciting 5-reel 100 pay-line slot game has two progressive jackpots and four different bonus games.
Wonderland is based off of Lewis Carroll’s Alice’s Adventures in Wonderland and has a great storybook feel. It features animated characters such as the Queen of Hearts, the White Rabbit, and the Mad Hatter, and is sure to be a blast, regardless of the outcome.
In order to win the progressive jackpot, you must do any of the following in each of the bonus rounds:
- Before the Queen appears in the Painting the Roses Red Game, you must paint all the roses red.
- In the Queen’s Court Bonus Game you must turn the Joker card.
- In the Mad Hatters Tea Party Bonus Game you have to pick a cake with a progressive coin.
- And finally, in the Bellyin the Croquet Bonus game you must play five croquet hedgehogs with gold stars on their bellies.
This top progressive jackpot has been hit a couple times at both Virgin Casino and Tropicana, and at the time of this writing is sitting at nearly $100,000.
Wonderland appears to be exclusive to the Virgin/Tropicana brand in New Jersey.
Table games feature: Single Deck Blackjack
Out of all the table games on the site, Single Deck Blackjack has the highest return at 99.74 percent.
Although it’s not the most exciting game and lacks many of the bells and whistles of some of the other games available, if you are a blackjack player, this should be your go-to.
Players will also be pleased to note that this game runs incredibly fluidly, allowing for more hands per hour than just about any other single hand blackjack variant found online.
House rules include:
- Naturals pay 3:2
- Dealer stands on all 17s
- No dealer hole card
- Double on 9, 10, 11 only
- No double after split
- Split only once
- No surrender
Some players may initially scoff at the lack of a dealer hole card, and the restricted double down/split rules, but the use of a single deck is such an overwhelming advantage for the player, that it more than offsets these minor unfavorable conditions.
Player perks at Virgin Online Casino
V*Points Rewards program
Pretty much all online casinos offer their players some sort of rewards program where they can earn loyalty points based on the amount that they play. Virgin Casino’s point program is known as V*Points.
For every $15 you wager on 90 Ball Bingo, for every $40 you bet playing slots, or for every $100 you bet on all other games, you will earn one V*point. Once you accumulate 20 V*Points, you can swap them for Bonus Money.
This comes out to be $0.01 for each V*point you receive, which admittedly isn’t very good — 0.025 percent cashback on slot wagers — but still better than nothing. Once the V*Points are converted to Bonus Money, they are subject to a one-time playthrough like the rest of Virgin Casino’s promotions.
If your play qualifies you, on top of the V*Points, Virgin Casino offers you all kinds of added bonuses, including high-end prizes, fine dining experiences, and free tickets to shows.
VIPs will also be eligible for huge V*Point multiplier promotions, significant enough to render cashback a relevant player perk.
Virgin Online Casino player tools
Virgin Casino allows you to set your deposit limits on a daily, weekly, or monthly basis. You can also set a spending limit for the amount of money that you have in your account and set a time limit on the amount you can play during each session.
If you feel like you have lost too much, you can set your account to keep your from accessing it for a period of 72 hours to a month.
If none of this is enough, you can request to exclude yourself from accessing your online account through the New Jersey Casino Gambling Self-Exclusion Program for a period of one or five years.
The My Account menu in Virgin Casino includes the full cashier, V*Point balance, transaction history and a myriad of other easily navigable features. Players can even adjust the sound setting.
Virgin Casino is regulated by the New Jersey Division of Gaming Enforcement and must follow all operational guidelines, including the segregation of player funds from other financials and responsible gambling options.
As additional security, Virgin Casino requires patrons to enter a user name and password and then to complete their log in, they must enter a four-digit PIN which is sent to your mobile phone.